electricity and water. BPO workers need it for their shift. Students need it for online classes. Remote workers need it for client calls. Even workers with office jobs use their home internet for streaming, communication, and everything their phone data plan cannot comfortably sustain.
Yet most apartment guides treat internet as an afterthought — a one-line mention of “WiFi available” without addressing whether it is actually included in the rent, what provider serves the building, how long installation takes if it is not included, whether the speed is adequate for WFH, or what to do when the connection is shared across fifty units and slows down every evening when everyone is home.
This guide answers all of it. Every dimension of internet and WiFi in Makati apartments, specific to 2026: the included versus separate plan comparison with real peso costs, how Globe and PLDT installation actually works in a residential high-rise, speed requirements for every use case from social media to BPO work, what to test during an apartment viewing, what to do during the installation gap, and why WiFi-included rent is a more significant financial saving than most renters calculate.
MakatiApartments.com includes high-speed WiFi in the ₱10,500 rent at all eight buildings — active on move-in day, no installation wait, no separate plan required, no modem deposit. For WFH workers and students who cannot afford a 2-week connection gap, this is a practical advantage beyond the cost saving.
What This Guide Covers
- WiFi Included vs Separate: The Complete Comparison
- Globe vs PLDT vs Converge: Which Provider for Makati Apartments?
- How Fast Does Your Internet Need to Be? Speed Guide by Use Case
- How Home Fiber Installation Works in a Makati Building
- The Installation Timeline: What to Expect Week by Week
- Mobile Data as a Bridge: Your Options During the Installation Gap
- The WFH Renter’s Checklist: What to Verify Before Signing
- Shared Building WiFi: What It Is and When It’s Enough
- Troubleshooting Slow Internet in a Makati Apartment
- Internet for BPO Workers: Specific Requirements and Solutions
- MakatiApartments.com WiFi: What Is Included and How It Works
- Frequently Asked Questions
1. WiFi Included vs Separate: The Complete Comparison
The first question to ask about any Makati apartment is whether WiFi is included in the rent or arranged separately. The financial difference is significant.
| Factor | WiFi Included in Rent | WiFi Arranged Separately |
| Monthly cost to tenant | ₱0 (covered in rent) | ₱999 – ₱1,299/month (Globe or PLDT plan) |
| Installation wait | Active on move-in day | 7–14 business days from application; may be longer |
| Modem deposit | None | ₱1,000 – ₱2,000 (returned when plan cancelled) |
| First month activation | Immediate | You may have no home internet for the first 2 weeks |
| Speed reliability | Depends on how many units share the connection; ask management | Your own dedicated line — more reliable if well-provisioned |
| Plan control | You use what management provides | You choose speed tier, provider, and can upgrade |
| Speed upgrade option | None — shared building plan | Yes — upgrade to higher plan if needed for WFH |
| Annual cost savings (included) | ₱11,988 – ₱15,588 vs separate plan | ₱0 — full cost borne by tenant |
| WFH suitability | Test speed during viewing — some included plans are fast enough, some are not | More controllable — choose a plan that meets your upload/download requirement |
| VERDICT | Included WiFi is a genuine financial saving and immediate convenience. If WFH is your primary use case, test the actual speed during viewing before signing. |
The Hidden Cost of ‘Separate’ Internet
An apartment listed at ₱10,000 per month without WiFi versus one listed at ₱10,500 with WiFi included is not a ₱500 price difference — it is effectively a ₱1,499 to ₱1,799 difference once the separate internet plan cost is added. Workers who compare apartments on headline rent without accounting for the WiFi inclusion status systematically undervalue the included-WiFi option.
The financial gap over 12 months: a separate Globe Fiber plan at ₱999 per month costs ₱11,988 per year, plus ₱1,000 to ₱2,000 in modem deposit (returned when cancelled). A WiFi-included apartment saves this entire amount. Over a standard 12-month lease, WiFi inclusion saves ₱11,988 to ₱15,588 — a meaningful number that deserves explicit consideration in any apartment comparison.
The Installation Gap Cost
The installation gap — the 7 to 14 business days between your move-in date and your home fiber activation — is a practical and financial cost that WiFi-included apartments eliminate entirely. A WFH worker who moves into an apartment on a Monday and cannot start work until their internet is installed has effectively lost up to two weeks of productive WFH time, or is forced to spend money on mobile data, co-working space day passes, or commuting to the office daily during the gap. This operational cost is worth ₱1,000 to ₱5,000 depending on the situation.
2. Globe vs PLDT vs Converge: Which Provider for Makati Apartments?
When arranging your own home fiber plan in a Makati apartment, provider choice affects installation speed, connection reliability, and in some buildings, availability. Here is the complete comparison.
| Provider | Makati Coverage | Entry Plans | Notes for Apartment Renters |
| Globe Fiber (At Home) | Excellent | ₱999 (25 Mbps) – ₱1,299 (50 Mbps) | Most widely available in Makati; fastest installation in most barangays; no data cap on most plans |
| PLDT Home Fiber | Excellent | ₱999 (25 Mbps) – ₱1,599 (50 Mbps) | Strong coverage; some buildings are PLDT-preferred; good customer service via app |
| Converge ICT | Good — expanding | ₱1,500 (25 Mbps) – ₱2,500 (100 Mbps) | Fiber-only; strong in some Makati buildings; check building availability before applying |
| DITO Telecommunity | Fair — mobile-based | ₱799 – ₱999 (mobile data plans) | Primarily mobile data; no fixed-line home fiber; useful as backup SIM data |
| Smart Home WiFi | Fair — limited Makati | ₱999 – ₱1,299 | Less common in Makati; check availability for your specific building before applying |
| Building-shared plan (managed) | Depends on building | Included in rent | MakatiApartments.com provides included WiFi across portfolio; provider and speed vary by building — confirm at viewing |
| RECOMMENDATION | Globe Fiber for fastest installation and widest Makati coverage. PLDT Fiber for buildings with existing PLDT infrastructure. Converge for highest speed at mid-range budget if available at your building. |
How to Check Provider Availability at Your Specific Building
Not every provider is available at every Makati building. Fiber internet requires physical infrastructure — fiber cable entering the building from the street and distribution equipment in the building’s communication room. If your building does not have a provider’s existing infrastructure, installation takes longer and may require building management approval for cable routing.
To check availability: visit the provider’s website (globe.com.ph, pldt.com, converge.net.ph) and enter your complete unit address including building name, floor, and unit number in the “Check Availability” field. If the address is recognized: the provider has existing infrastructure nearby or in the building and installation is straightforward. If the address is not recognized: the provider may still install, but it requires a site survey and may take longer. Ask the building management whether Globe or PLDT has existing infrastructure in the building — this information immediately tells you which provider will be fastest.
The Globe Fiber Advantage for New Makati Tenants
For most new Makati tenants arranging internet from scratch, Globe Fiber is the default recommendation for one reason above all others: installation speed. Globe has the widest fiber infrastructure coverage in Makati and the shortest typical installation window of the major providers. For a worker who needs internet as soon as possible after move-in, Globe’s 7 to 10-day typical installation timeline beats PLDT’s 10 to 14 days. Both providers have comparable plan pricing and speeds at the entry tier — the installation speed difference is the tiebreaker.
3. How Fast Does Your Internet Need to Be? Speed Guide by Use Case
Internet speed requirements depend entirely on how you use the connection. Here is the complete guide by use case, with specific speed recommendations for 2026.
| Use Case | Min Download Speed | Min Upload Speed | Plan Recommendation |
| Basic browsing / social media | 5 Mbps | 1 Mbps | Any plan — even 10 Mbps is sufficient |
| Streaming (Netflix, YouTube HD) | 10–15 Mbps | 1 Mbps | 25 Mbps plan covers this comfortably |
| Video calls (Zoom, Teams, Google Meet) | 5 Mbps | 3–5 Mbps | Upload speed matters more for video calls; 25 Mbps plan is adequate for single-user calls |
| WFH with multiple video calls | 25 Mbps | 10 Mbps | 25–50 Mbps plan recommended; upload speed is the key metric |
| BPO work (voice + screen share) | 10 Mbps | 5–10 Mbps | Most BPOs require 10 Mbps minimum; 25 Mbps is the safe standard |
| Online classes (video + chat) | 10 Mbps | 5 Mbps | 25 Mbps covers most online learning platforms reliably |
| Gaming (online multiplayer) | 10 Mbps | 5 Mbps | Latency (ping) matters more than speed for gaming; fiber-based connections have lower ping than mobile data |
| Multiple users on one connection | 25 Mbps per user | 10 Mbps per user | For 2 co-sharers both on WFH: 50 Mbps plan minimum; 100 Mbps recommended for heavy simultaneous use |
| 4K video streaming | 25 Mbps | 1 Mbps | 50 Mbps plan recommended for consistent 4K without buffering |
| RULE OF THUMB | For solo WFH: 25 Mbps minimum. For 2-person co-share with both WFH: 50 Mbps minimum. Upload speed matters as much as download for WFH users — always check both. |
The Upload Speed Misunderstanding
Most people focus on download speed when evaluating internet plans. For WFH workers, upload speed is equally or more important. Every video call transmits your video and audio as uploaded data — your camera’s output goes up to the call platform before it reaches your colleague’s screen. A plan with 50 Mbps download and 5 Mbps upload will produce choppy video for the person watching you, even if your received video is smooth. Before signing any lease or selecting any plan, check both the download AND upload speed. Globe and PLDT entry plans (₱999 tier) typically deliver 25 Mbps download and 10 to 25 Mbps upload on fiber — adequate for single-user WFH. Confirm with a speed test during the viewing.
The Ping / Latency Factor for BPO Workers
BPO and call center work adds a third metric to the speed requirement: ping (also called latency), measured in milliseconds. Ping is the time delay between a data request and the response. For voice-over-IP calls (VOIP), which BPO workers use for client calls, high ping produces audio lag and echo that makes professional communication difficult. Acceptable ping for VOIP: under 150 milliseconds. Fiber internet in Makati typically delivers 10 to 30 milliseconds ping. Mobile data delivers 30 to 80 milliseconds. A good fiber connection beats mobile data on ping as well as speed, which is why BPO employers specify fiber or DSL as the minimum home connection type.
4. How Home Fiber Installation Works in a Makati Building
The fiber installation process in a multi-unit residential building is more complex than in a landed house — and understanding it helps you manage the timeline and coordinate effectively with building management.
The Building Infrastructure Layer
Fiber internet in a high-rise building starts at the street level: the provider runs a fiber cable from their nearest distribution hub to the building’s communication room (sometimes called the MDF room or PBX room). From the communication room, fiber is distributed floor by floor through the building’s vertical riser. Each unit connects to the riser on its floor. Buildings that already have this infrastructure installed for a specific provider can have new units connected in one technician visit. Buildings without existing infrastructure require more time and building management coordination for the initial cable run.
The Technician Visit
The technician visit typically takes one to three hours. The technician connects the fiber from the floor riser to a small junction box inside your unit, runs a short fiber cable from the junction box to the optical network terminal (ONT — the modem-like device that converts fiber signal to WiFi), and configures the router. You need to be present for the full duration. The technician may need brief access to the building’s communication room, which requires coordination with MakatiApartments.com’s management team — inform the team of the scheduled technician visit at least one day in advance.
Building Management Coordination
Professional property managers like MakatiApartments.com have established processes for coordinating internet installation technician visits. When you schedule your Globe or PLDT installation appointment, simultaneously send a message to the management team via Messenger with the appointment date, time, provider name, and the technician’s contact number. The management team will ensure the communication room is accessible and the front desk is expecting the technician on arrival. This coordination step prevents the most common installation delay: a technician arriving at a building with no one to grant access to the infrastructure room.
5. The Installation Timeline: What to Expect Week by Week
Here is the complete week-by-week timeline for a new internet plan installation in a Makati apartment.
| Day | Task | What to Expect |
| Day 1 | Apply online or via app | Globe: GlobeOne app or globe.com.ph. PLDT: pldt.com or PLDT app. Fill application with your full name, unit address (including floor and unit number), and contact number. Have your lease contract ready as proof of address. |
| Day 1–3 | Receive confirmation SMS/call | Provider confirms application receipt and schedules a site survey or installation directly. Globe typically skips site survey in established buildings; PLDT may do a brief site check first. |
| Day 3–10 | Installation appointment | A technician visits your unit to run the fiber cable from the building’s distribution point to your unit. This takes 1–3 hours. You must be present. Coordinate with MakatiApartments.com management for any building access the technician needs. |
| Day 7–14 | Service activation | Some providers activate immediately upon installation; others require a 24-hour provisioning window. You receive an SMS or call confirming activation. |
| Day 14–21 | If no installation yet | Call the provider hotline or use the app to follow up. Delays happen in dense buildings or during peak application periods (start of semester, holiday season). Escalate via social media (Globe and PLDT both respond faster to Facebook/Twitter complaints than hotline queues). |
| IMPORTANT | Apply for your separate internet plan on move-in day or ideally 2 weeks before. If you rely on WiFi for work or school, you cannot afford a 2-week connection gap. Use mobile data as a bridge during the installation wait. |
How to Escalate a Delayed Installation
Philippine telecom providers receive installation delays more reliably through social media than through hotline calls. If your installation has been delayed beyond the promised date:
- Send a Facebook message to the provider’s official page (Globe At Home, PLDT Home) with your account number, address, and scheduled date. Responses typically arrive within a few hours.
- Post on Twitter/X tagging the provider’s support handle — public tweets generate faster escalation than private messages in most cases
- If you have a reference number from the technician visit or installation request, include it in every escalation message
- Ask for a specific rescheduled date, not a vague ‘within five business days’ commitment
The Peak Delay Period
Installation delays are most common during two periods: the start of school semesters (June, November) when students moving to Makati for online classes flood the system with simultaneous applications, and the holiday season (November to January) when people relocating for new year job starts create a demand spike. If your move-in date falls in these windows, apply for your internet plan two to three weeks before move-in rather than on the day of. The application queue is your primary variable.
6. Mobile Data as a Bridge: Your Options During the Installation Gap
The 7 to 14 business day installation window creates a real-world connectivity problem for workers and students who need internet from day one. Here are the practical bridge options.
| Mobile Data Option | Monthly Cost | When to Use It |
| Globe GoSURF / GoWATCH data promos | ₱299 – ₱599 | Short-term bridge while waiting for home fiber installation; auto-renewing 30-day data packages from Globe |
| Smart GigaSurf data promos | ₱299 – ₱599 | Same as Globe; Smart and Globe have comparable coverage in Makati; choose whichever has better signal in your specific unit |
| DITO prepaid data | ₱299 – ₱499 | Good value for data volume; DITO coverage has improved in Makati; useful backup SIM |
| Pocket WiFi (rented or purchased) | ₱500 – ₱1,500/month | Multi-device shared mobile data; good for co-sharers both needing internet during installation gap; rent from providers or buy a unit outright (₱1,500 – ₱3,000) |
| Co-working space day pass | ₱200 – ₱500/day | For heavy WFH users who cannot afford a connection gap; Makati has many co-working spaces near all MakatiApartments.com barangays |
| McDonald’s / Starbucks WiFi | Free (with purchase) | For non-sensitive browsing and light work during the installation gap; not suitable for VPN-required BPO work or video calls |
| RECOMMENDATION | Buy a prepaid SIM (Globe or Smart) with a 30-day data package the day you move in. This costs ₱299–₱499 and provides a reliable bridge until home fiber is installed. Do not start a job or online class without a connection backup plan. |
The Prepaid SIM Strategy
The most cost-effective and immediate bridge: buy a prepaid SIM (Globe or Smart) at any convenience store, mall kiosk, or telco outlet on or before move-in day. Register the SIM using the SIM Registration portal (required by law in the Philippines since 2023) with your passport, national ID, or any valid government ID. Activate a 30-day data promo — Globe’s GoSURF299 or Smart’s GigaSurf299 provide sufficient data for browsing, light work, and video calls for ₱299 for 30 days.
If you need more data or higher speed during the installation gap, upgrade to the ₱499 or ₱599 promo tier. These mobile data promos are renewable monthly and cancel automatically when not renewed — no contract, no modem deposit, no installation wait. This is your day-one internet solution while waiting for home fiber.
The Pocket WiFi Option for Co-Sharers
Two co-sharers who both need internet during the installation gap benefit from a pocket WiFi (mobile hotspot) rather than each buying separate SIM data. A pocket WiFi device (₱1,500 to ₱3,000 to purchase, or ₱500 to ₱1,500/month to rent from providers) connects multiple devices to one mobile data connection. Both co-sharers connect their laptops, phones, and tablets to the single pocket WiFi, sharing the data allowance. For two people in a studio apartment waiting for home fiber installation, this is more economical than two separate SIM data plans and more convenient than each tethering from personal phones.
HEADS UP: Mobile data is not a reliable substitute for home fiber for BPO workers whose employers require a stable connection, minimum speeds, and VPN compatibility. Most BPO employers specify fiber or DSL as the minimum connection type and do not accept mobile data as a work-from-home connection. If you are starting a BPO job, apply for home fiber before or on your move-in date and use the office as your work location during the installation gap.
7. The WFH Renter’s Checklist: What to Verify Before Signing
For workers who depend on their home internet connection for income, the internet verification step during an apartment viewing is as important as checking the water pressure and the AC. Here is the complete checklist.
| WFH Requirement | What to Verify | How to Verify During Viewing |
| Download speed | Minimum 10 Mbps for basic WFH; 25 Mbps for video calls | Run fast.com or speedtest.net on your phone connected to the building WiFi during the viewing; note both download and upload |
| Upload speed | Minimum 5 Mbps for video calls; 10 Mbps for multi-call WFH | Same speed test — upload speed is shown alongside download; this is often lower and more critical for WFH |
| Connection stability | No frequent drops or speed fluctuation during the workday | Ask the management team how many units share the connection; ask current tenants if possible during viewing |
| Ethernet port availability | Wired connection is more stable than WiFi for BPO work | Check if the router has an open Ethernet port; bring a short Ethernet cable to confirm wired speed is possible |
| VPN compatibility | Some shared building plans block VPN connections required by BPO employers | Ask the management team explicitly: ‘Does the WiFi allow VPN connections?’ If uncertain, test with your employer’s VPN on viewing day |
| Peak-hour performance | Speed can drop during 8–10 PM when all tenants are home streaming | If possible, do a viewing in the early evening to test speed at peak hours; or ask management about the plan’s capacity |
| Dedicated workspace | A desk or flat surface for the laptop, adequate lighting, electrical outlets | Check the unit layout; confirm outlet placement relative to where you would set up the desk |
| SUMMARY | For BPO workers and daily WFH users: test the actual connection speed during the viewing. Do not accept ‘it’s fast’ as an answer — run the speed test yourself. If the included WiFi is not sufficient, ask whether a separate plan is permitted in the building. |
The Speed Test Protocol During a Viewing
When viewing an apartment with included WiFi, run a speed test as follows: connect your phone to the building’s WiFi network (ask the agent for the password before or during the viewing). Open fast.com or speedtest.net in your phone’s browser. Run the test once. Note the download speed, upload speed, and ping. If the download is below 10 Mbps or the upload is below 5 Mbps, ask the management team: how many units share this connection, and what is the total plan speed? The ratio of total plan speed to number of units gives you the per-user available bandwidth. A 100 Mbps plan shared across 50 units theoretically gives each unit 2 Mbps — inadequate for WFH. A 500 Mbps plan shared across 50 units gives 10 Mbps per unit — adequate for basic WFH.
The VPN Compatibility Question
BPO workers whose employers require a VPN connection to access company systems have a specific concern beyond raw speed: VPN compatibility. Some building-managed WiFi networks are configured with security settings that block or degrade VPN tunnel connections. If your employer requires a VPN for WFH, ask the management team explicitly during the viewing: “Does the building WiFi support VPN connections? Have other tenants used a VPN on this network?” If the answer is uncertain, request permission to test your employer’s VPN during the viewing before committing. If VPN access is blocked on the included WiFi, ask whether you are permitted to install a separate fiber plan in the unit for your WFH connection.
PRO TIP: If you are a BPO or WFH worker viewing an apartment with included WiFi, run the speed test at three different times if possible: morning (when most tenants are out), early evening (peak congestion), and late night. Included building WiFi that delivers 50 Mbps at 10 AM may deliver 8 Mbps at 9 PM when all tenants are streaming simultaneously. The evening test reveals the real working speed for shift workers.
8. Shared Building WiFi: What It Is and When It’s Enough
Shared building WiFi — the model used by many managed apartment buildings including MakatiApartments.com — is a centrally managed internet connection distributed across all units. Understanding how it works helps you assess whether it meets your needs.
How Shared Building WiFi Works
The building subscribes to a high-speed fiber plan from Globe, PLDT, or Converge. A router or managed switch in the building’s communication room distributes this connection to individual units via the building’s network infrastructure. Each unit receives WiFi signal either through a dedicated access point in the unit or through a shared access point serving a floor or section. The total building plan speed is shared across all connected devices — more users active simultaneously means less bandwidth per user.
When Shared Building WiFi Is Sufficient
Shared building WiFi is fully adequate for: browsing and social media, streaming (Netflix, YouTube) in standard or HD resolution, video calls on Zoom or Google Meet for non-intensive professional use, online gaming with fiber-quality ping (typically 15 to 40 ms in Makati), and general WFH with moderate video call frequency. The key variable is the building’s total plan speed relative to the number of simultaneous users. Well-managed buildings provision sufficient bandwidth per unit; under-provisioned buildings create evening congestion.
When Shared WiFi May Not Be Sufficient
Shared WiFi may be insufficient for: heavy BPO work requiring 10 Mbps upload during peak hours when multiple tenants are also uploading, 4K streaming during peak evening hours, or specific employer-required VPN configurations that the shared network’s security settings block. In these cases, the solution is asking the building management whether a separate fiber plan can be installed in your unit alongside the included WiFi — many professional buildings accommodate this request, and the included WiFi remains available for general use while the separate plan handles WFH.
GOOD TO KNOW: MakatiApartments.com’s included WiFi is designed for general residential use — browsing, streaming, video calls, and standard WFH. Heavy BPO users who require guaranteed minimum upload speeds during peak hours should test the connection during the viewing and discuss with the management team if their specific employer requirements need a separate plan supplement.
9. Troubleshooting Slow Internet in a Makati Apartment
Internet slowdowns in Makati apartments have specific causes and specific solutions. Here is the diagnostic guide.
Step 1: Identify Whether the Slowdown Is Building-Wide or Unit-Specific
Ask a neighbor (via building social media group or in person) whether they are experiencing the same slowdown at the same time. If the slowdown is building-wide, the issue is the shared plan’s congestion or a provider outage — report to the management team and check the provider’s service status page. If only your unit is affected, the issue is the WiFi signal strength or router placement in your unit.
Step 2: Move Closer to the Router
WiFi signal degrades with distance and through walls. If the router or access point is in the living area and you are working in the bedroom with the door closed, you may be losing significant signal strength. Solutions: move the router to a more central location in the unit (if you have access to it), use a WiFi extender (₱500 to ₱1,500 from Lazada or Shopee) to improve coverage in the bedroom, or use an Ethernet cable from the router to your laptop for a wired connection that bypasses WiFi signal issues entirely.
Step 3: Check Device Count and Background Apps
A slow connection that was previously fast is often caused by more devices connecting simultaneously rather than a change in the plan’s capacity. A laptop streaming a YouTube video in the background, a phone auto-updating apps, and a tablet syncing cloud storage can combine to consume enough bandwidth to make your primary work device feel slow. Close background apps, pause auto-updates during work hours, and check how many devices are connected to the WiFi. For co-sharers: coordinate your peak-bandwidth activities (video calls, streaming, large downloads) to avoid simultaneous heavy use.
Step 4: Report to Management for Building-Level Issues
For included WiFi issues that are building-wide or persistent: report to MakatiApartments.com via Messenger with your unit number, the time the issue occurred, and the speed test result (screenshot from fast.com). The management team can escalate to the provider and determine whether the issue is a provider outage, a building-level infrastructure problem, or a plan capacity issue that requires an upgrade. Professional property management’s accountability for the internet connection — because they chose and pay for the plan — is one of the practical advantages of managed apartment WiFi over a self-arranged plan.
10. Internet for BPO Workers: Specific Requirements and Solutions
BPO work has the most specific and stringent internet requirements of any common Makati renter use case. Here is the complete guide for BPO workers evaluating Makati apartments.
What Your BPO Employer Likely Requires
Most Philippine BPO employers specify minimum home internet requirements for WFH eligibility. These typically include: minimum 10 Mbps download and 5 Mbps upload (some employers require 25 Mbps and 10 Mbps), a fiber or DSL connection (mobile data explicitly excluded), a VPN-compatible connection, and sometimes a wired (Ethernet) connection rather than WiFi. Check your employer’s WFH policy or IT helpdesk documentation for the specific requirements. Before signing any Makati apartment lease, verify that the connection — either included WiFi or your planned separate plan — meets these specific employer requirements.
The BPO Worker’s Priority: Upload Speed Over Download
As discussed in Section 3, upload speed is the BPO-critical metric. When your voice is transmitted to a customer’s phone, that is an upload. When your screen is shared with a trainer, that is an upload. When you send a file during a screen share, that is an upload. The 25 Mbps download / 5 Mbps upload plan that markets itself as “fast” may be entirely inadequate for your BPO work if the 5 Mbps upload is shared across four units simultaneously active on calls. At your apartment viewing, run the speed test specifically during business hours (9 AM to 5 PM weekday) when your colleagues would also be connected.
The Backup Connection Requirement
Many BPO employers require employees to have a backup internet connection for WFH — a second source of connectivity that can be activated if the primary connection drops during a shift. The backup is typically a mobile data connection: a separate SIM from a different provider from the primary (if primary is Globe, backup is Smart or DITO). Keep this SIM loaded with at least ₱299 worth of data and renewable immediately when activated. The mobile data backup is not for full-shift use; it is to cover a shift while the primary connection is restored, which typically takes minutes to an hour for a router restart or brief outage.
The Dedicated Workspace Requirement
BPO WFH also requires an acoustic and visual workspace: a spot in your apartment where background noise is minimal during calls, a neutral or uncluttered background visible in your camera, and sufficient lighting for your face to be clearly visible. A MakatiApartments.com studio provides a dining table area that works as a desk, AC cooling the space during shift hours, and a unit interior that can be arranged for a professional background. Upper-floor units with interior-facing windows have the lowest ambient street noise during daytime shifts — request an upper-floor unit if day-shift BPO is your use case.
11. MakatiApartments.com WiFi: What Is Included and How It Works
Here is the specific information about how WiFi works across the MakatiApartments.com portfolio.
Included WiFi: Active on Move-In Day
High-speed WiFi is included in the ₱10,500 rent at all eight MakatiApartments.com buildings. The connection is active when you arrive on move-in day — no application, no installation wait, no modem deposit. The network credentials (SSID and password) are provided at move-in as part of the unit handover. You connect your devices and you are online.
Confirming Speed During Your Viewing
During your viewing of any MakatiApartments.com unit, connect to the building WiFi and run a speed test on fast.com. Share the result with the management team. If the result does not meet your specific requirements — particularly for heavy WFH or BPO use — discuss with the team whether your specific unit and floor receives adequate signal from the access point, and whether a separate plan can be supplemented for your professional use.
Separate Plan Permission
If your WFH requirements exceed the included WiFi’s capacity, or if your employer specifically requires a dedicated fiber connection rather than a shared building plan, ask the MakatiApartments.com management team at inquiry whether a separate Globe or PLDT plan can be installed in your unit. Most professionally managed buildings accommodate this request, as the fiber cable installation is minimally invasive and the tenant bears the cost of the separate plan. Having both the included WiFi (for general use) and a separate WFH fiber plan (for employer-required connection) is a common arrangement for BPO workers in managed apartment buildings.
Network Reliability and Issue Reporting
If the included WiFi is slow or intermittent in your unit, report the issue to the management team via Messenger with your unit number, the time, and a screenshot of your speed test result. The management team is responsible for the building’s internet connection and will escalate to the provider or check the building infrastructure. This accountability — a dedicated management team to escalate internet issues rather than a personal call to a provider hotline — is one of the operational advantages of renting from a professional property manager.
Contact MakatiApartments.com via Facebook Messenger. Tell the team your internet use case (WFH, BPO, online classes) and they will confirm the speed and setup available at your target building. Studios from ₱10,500/month. WiFi included — active on move-in day. Eight buildings across Poblacion, Sta. Cruz, Pio del Pilar, and Guadalupe Nuevo. Call 0998-595-2341 or email info@MakatiApartments.com.
12. Frequently Asked Questions
| Question | Direct Answer |
| Kasama ba ang WiFi sa apartment sa Makati? | Depende sa property. Sa MakatiApartments.com, kasama ang high-speed WiFi sa ₱10,500 buwanang upa sa lahat ng 8 buildings. Sa ibang apartment, kailangan mong mag-apply ng sariling Globe o PLDT plan (₱999–₱1,299/buwan, 7–14 araw na hintay). |
| Is WiFi included in Makati apartments? | At MakatiApartments.com: yes, included in all units at no extra cost. At most other Makati rentals: no — you arrange and pay for a separate Globe or PLDT home fiber plan (₱999–₱1,299/month, 7–14 day installation wait). |
| What internet speed do I need for WFH in Makati? | For solo WFH with video calls: 25 Mbps download and 10 Mbps upload minimum. For two people co-sharing both on WFH: 50 Mbps plan. For BPO specifically: most employers require 10 Mbps minimum; 25 Mbps is the safe standard. |
| How long does Globe or PLDT installation take in Makati? | Globe Fiber: typically 7–10 business days from application. PLDT Fiber: 10–14 business days. Both can be faster or slower depending on building infrastructure and technician availability. Apply on move-in day or 2 weeks before. |
| Can I use mobile data for WFH in Makati apartments? | As a temporary bridge during installation: yes. As a permanent WFH solution: generally no — mobile data is less stable, more expensive per GB, and often has VPN restrictions required by BPO employers. Install a home fiber plan for any sustained WFH requirement. |
| What is the best internet provider for Makati apartments? | Globe Fiber for fastest installation and widest Makati coverage. PLDT Fiber for buildings with existing PLDT infrastructure. Converge for highest speed at mid-range budget (check building availability first). MakatiApartments.com includes WiFi — no provider arrangement needed. |
Can I install Globe or PLDT in a rented apartment in Makati?
Yes — as a tenant, you can apply for a home fiber plan in your unit. The lease contract and your valid ID are the proof-of-address required for the application. The provider installs the connection in your unit, and the plan is in your name. When you move out, you cancel the plan and the provider removes the equipment. Coordinate the installation technician visit with MakatiApartments.com’s management team in advance — the technician needs access to the building’s communication room for the fiber connection, which requires management coordination.
What happens to the WiFi when there is a power outage in Makati?
WiFi stops working during a power outage because the router requires electricity. During a Meralco-declared power interruption, the building’s WiFi goes down along with all other electrical systems (unless the building has a generator). MakatiApartments.com buildings have generator backup for common areas and hallways, but individual units are subject to the standard Meralco outage schedule. For BPO workers, a power outage during a shift is handled by: activating the mobile data backup SIM for the duration, using the laptop’s battery for up to 2 to 4 hours, and notifying the BPO supervisor of the power outage (a force majeure event that most BPO attendance policies accommodate). Check whether your building has generator provision for unit outlets — some premium buildings extend generator power to units during declared outages.
Is the WiFi password shared between apartment units?
In most managed building shared WiFi setups, all units use the same network credentials. This means neighboring units are technically on the same network. MakatiApartments.com’s network configuration uses standard residential network security (WPA2/WPA3 encryption). For professional activities requiring network isolation — such as corporate VPN connections or sensitive data handling — a separate dedicated fiber plan in your unit provides complete network isolation from building neighbors. For general residential use, the shared network standard is the same used in most Philippine commercial buildings, hotels, and condominiums.
Can I upgrade the WiFi speed in my MakatiApartments.com unit?
The included WiFi speed is managed at the building level by MakatiApartments.com’s management team. Individual tenants cannot unilaterally upgrade the building’s plan. However, if your WFH requirements need a faster or dedicated connection, two paths are available: ask the management team whether a separate Globe or PLDT plan can be installed in your unit (most buildings accommodate this), or provide feedback to the management team about speed requirements so the building plan can be considered for upgrade at the next renewal point. The management team is responsive to tenant feedback on connectivity — document your speed test results and share them with the Messenger contact.
Does the included WiFi work for Netflix and streaming?
Yes — standard definition and HD streaming (Netflix, YouTube, Disney+) require 5 to 15 Mbps download speed, which the included WiFi comfortably supports for a single user. 4K streaming requires 25 Mbps and may show buffering during peak evening hours when the shared connection is under heavier load from other units. For most tenants using streaming for personal entertainment rather than professional purposes, the included WiFi provides a fully adequate streaming experience. If 4K streaming is important to you, test the speed during the viewing at an evening hour and confirm it consistently exceeds 25 Mbps.
What is the speed test website to use during apartment viewing?
The two most reliable speed test tools for a quick apartment viewing check: fast.com (Netflix’s speed test — opens immediately, shows download speed cleanly, simple interface) and speedtest.net (Ookla’s tool — shows download, upload, and ping; more information but requires a few extra taps). Both are free, work on any phone browser without downloading an app, and produce results in under 30 seconds. Run the test on your phone connected to the building WiFi. Screenshot the result with the date and time visible so you have documentation of the connection speed you were shown during the viewing.
Final Word: Internet Is Infrastructure, Not an Amenity
In 2026, internet connectivity in a Makati apartment is not a bonus feature — it is infrastructure on the same level as electricity and running water. A WFH worker without home internet cannot do their job. A student without reliable WiFi cannot attend online classes. A BPO agent without a stable, fast connection is professionally non-functional at home. Treating internet access as an afterthought when evaluating a Makati apartment is a significant planning failure.
The right approach: establish your internet requirements before you start apartment hunting (What speed do you need? Does your employer require fiber? Do you need VPN support?), ask explicitly at inquiry whether WiFi is included or separate, test the actual speed during the viewing if included, and apply for a separate plan on move-in day if it is not included. The 7 to 14-day installation gap is a real operational challenge — plan for it with mobile data backup from day one.
MakatiApartments.com eliminates the installation gap entirely: high-speed WiFi active on move-in day, included in the ₱10,500 rent, across all eight buildings. For workers who cannot afford a two-week connection gap, this is a practical advantage that no separate-plan apartment matches.
Contact MakatiApartments.com via Facebook Messenger. Ask about WiFi speed and setup for your specific use case. Studios from ₱10,500/month, WiFi included. Eight buildings across Makati City. Call 0998-595-2341 or email info@MakatiApartments.com.


